Mosaic | Health Viewer

Servelec's Mosaic Health Viewer provides a quick, simple way to see shared care records and history stored on a Mosaic case management system. It connects social care and the multiple data entries of GP, hospital and outpatient care into a simple, single view.

It provides practitioners with direct access to shared care records, and a more informed, holistic view of anyone they are working with. This reduces the risk of human error or inaccurate information. It gives social workers immediate access to essential records that would otherwise be time-consuming to retrieve.


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How does the Health Integration Exchange work?

Social care practitioner providing care to teenager

Mosaic provides a range of interfaces to third party Shared Care Record (SCR) software products, which are typically implemented by regional NHS organisations to enable a holistic view of a patient across all settings.

This means that health records are brought together into a single system that pulls data from multiple sources and displayed in Mosaic. Mosaic can also provide a view of the patient’s record to external users via the SCR platform which can be customised to include any data related to the patient in Mosaic.

Anyone’s shared records can easily be viewed and, depending on the level of access granted, updated with documentation following a new health assessment by the practitioner.

Role based security features can be enabled and help maintain data security and privacy by restricting access to records, so that only those practitioners who require access to certain records are given permission.

Servelec's drive to deliver truly integrated care

Neil Laycock, Managing Director of Servelec’s healthcare business, is once again shaping the industry’s interoperability agenda. With aspirations to make Servelec the most interoperable vendor in the market, we caught up with Neil to discuss his initial months with the company.

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Key benefits of Servelec's Mosaic Health Viewer

For a Local Authority

Local Authorities are expected to adhere to the government agenda to improve services and drive efficiencies but are also under constant budget restraints.

Servelec’s solution allows the Local Authority to:

  • Deliver against government policy and manage administrative and care functions more effectively
  • Integrate social and health records effectively
  • Reduce time-consuming manual processes and human error
  • Improve service user’s experience by delivering holistic care through an integrated system

Benefits to the social care practitioner

To provide the best, most rounded care, carers need to be able to gather health data from additional sources, such as GP and hospital records. This can be time consuming and inefficient, distracting the carer from their core activities.

Servelec’s solution helps the social worker:

  • Get easy and accurate access to all health records
  • Cut time-consuming manual data input and management processes
  • Focus on care rather than administration
  • Improve data accuracy and quality, deliver more effective, better decision making
  • Use a more holistic view to promotes multi agency working through integration
  • Get immediate access to data that would otherwise be unavailable or difficult to obtain

Benefits to the citizen

The cases and records that belong to a citizen are distributed across a number of different systems. They are often not integrated, and their case may be made up of a combination of electronic and paper records. This means it is difficult for carers to have a holistic view, and the effectiveness of care can suffer.

Servelec’s solution helps the citizen:

  • By allowing carers to deliver more consistent, effective holistic care
  • By providing a more complete, accurate picture with multiple agency access
  • Be identified through the individual health index number across health and social care services
  • Feel reassurance with increased confidence in the ‘system’

To find out how Servelec's Mosaic Health Viewer can give you controlled access to accurate and up-to-date information from a variety of health records, contact us today.

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