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In many hospital departments, the measure of performance is dependent on the way patient flow and the supply and demand of beds is managed. The efficient management of patient flow impacts the safe and efficient functioning of the service, especially during periods of high demand for beds.

Servelec’s patient flow and bed management solution, Flow, supports hospital teams to deliver the right care to the right patient, at the right time. The modern solution works on digital whiteboards, and mobile devices, to create the right environment for hospitals to standardise data capture, digitally manage the supply and demand of beds and provide timely information so teams can work collaboratively to deliver safe and effective care to patients.

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Creating a digital patient flow journey

Flow provides a real-time view of bed occupancy to help improve the quality of patient care, reduce risk and save time. Flow interfaces with the existing patient administration systems and departmental solutions to provide a seamless and intuitive user experience.

Go paperless

Servelec’s Flow solution removes the need for paperbased processes as the system is managed on a digital whiteboard, as well as on a mobile device. The whiteboard enables clinicians to see at a glance the status of patients on their wards. This includes seeing the status of interventions the patient is receiving, for example if a physiotherapy referral is active. Flow helps to drive your hospital’s digital strategy and provide an experience of joined up care for patients.

Deliver a safer patient journey

Inefficient patient journey mapping can lead to serious patient flow problems. A real-time view of patients’ movements and bed occupancy enables clinical teams to foresee bed conditions with up-to-date information so all team members are better informed. The clinical indicators in Flow ensures that care needs are not overlooked. Furthermore the dissemination of data in real-time allows teams to plan more effectively, delivering a safer and more efficient experience for patients.

Achieve greater efficiencies

Flow helps to drive improvements in communication and efficiency across the hospital. The innovative patient flow solution maximises bed capacity, deliver time savings and reduce waiting times for care processes. The combination of benefits helps to create a collaborative environment for teams to work together and feel empowered to deliver safe and effective patient care.

Get the full story and learn how St Vincent's Hospital, Dublin are delivering a smoother transition for patients through real time information of bed availability in our case study PDF.

Flow has replaced the paper trail and brought the patient and clinician closer together to deliver improved Digital Care by displaying live bed statuses for all patients and wards via an interactive whiteboard.

Download full case study (510 KB)

Key benefits of Flow

  • Enhances working practices - improve patient safety and experience with innovative patient flow technology
  • Reduces risks - remove paper-based processes and promote safer wards by sharing vital information in real-time
  • Improves the quality of care - enhance the patients' experience of joined up care
  • Empowers frontline workers - improve communication and user engagement with access to up-to-date information in real-time
  • Reduces overall length of stay - minimise delays in the communications and activities across multidisciplinary teams

South West London and St George's Mental Health NHS Trust improves patient flow and cuts paper with solution from Servelec

Servelec, a provider of digital care software, announces that South West London and St George's Mental Health NHS Trust, which serves people across five London boroughs, has gone live with an implementation of its patient management solution, Flow.

> Read the article

Read our brochure to find out more about how our Flow bed management solution could help your trust.

Flow could save a trust with 700 beds over £2 million over three years.

Download Brochure (383 KB)

See Flow in action
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