Servelec is pleased to announce the implementation of its leading case management solution, Mosaic, at Bracknell Forest Council.
The Council were keen to improve and inform decision making by their frontline staff by having key information available in the right place at the right time. Following the upgrade, new functionality across group working, multi-disciplinary teams and multi-agency working is now available and will support the team at Bracknell Forest to deliver more efficient services and improved outcomes.
“At Bracknell Forest Council, we wanted to make changes and update our case management system, the group based reporting function in Mosaic was a real driver for making the upgrade. Our social workers will be able to look at the child in the context of the whole family, giving a more holistic view. The Servelec team that supported our transition from Frameworki to Mosaic were great, we certainly saw it as a partnership on the journey.“
Head of ICT - Children, Young People & Learning, Bracknell Forest Council
Alan Stubbs, Chief Executive Officer at Servelec said;
“We are delighted that Bracknell Forest Council has upgraded to Mosaic. Increasingly there is a desire amongst our local authority customers to consolidate their social care case management systems to support their future needs. Mosaic presents resource and cost efficiencies as well as a more complete knowledge base across the organisation, resulting in improved decision making and time saving benefits. We continue to work in close collaboration with Bracknell Forest Council to support their ambitions.”