Midlands Partnership NHS Foundation Trust first to modernise workforce scheduling of community health and care with Allocate and Servelec

Allocate Software and Servelec partner to support the Midlands Partnership NHS Foundation Trust’s (MPFT) goal of modernising community healthcare by delivering interoperability between workforce management and patient record data.

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The integration of Servelec’s Rio EPR system and Allocate’s eCommunity platform – both already in use at MPFT – will enable patient record data to be automatically uploaded into the Allocate platform, freeing up staff to spend more time on patient care and improving the overall clinical experience for patients. This will drive improvements in the clinical and patient experience, enabling healthcare staff to spend more time on care and less time on the manual recording of patient information.

In line with the recommendations from the NHS Long Term Plan for staff to capture all health and care information digitally at the point of care, the new integration between the Allocate and Servelec platforms will eradicate the double entering of data.  Allocate and Servelec will develop an API to integrate the two systems which will provide a seamless two-way flow of data between Rio and e-Community, aligning real-time patient demand with the appropriate staffing requirement into one system.

Pamela Weeks, Director of Enablement at Servelec, commented: “Midlands Partnership Foundation Trust has, since it was established, had our Rio EPR in place, and we wanted to support them in this next step on their journey to interoperability by coming together with Allocate. Community and mental health and care services have been under enormous pressure during the pandemic, stretching teams to the limit.  The ability to now integrate our systems will help with the management and deployment of staff, making efficient use of resources.”

Nick Wilson, CEO, Allocate, commented: “One of the greatest challenges in community care is managing workforce responsiveness to changing patient needs on a live basis and in a manner that takes account of staff well-being.  We have seen an unprecedented demand for additional community and mental health services over the past twelve months and it’s vital that technology supports staff and frees up time to care. This interoperability will reduce staff scheduling time, thereby ensuring those providing care in the community are able to spend as much time caring for patients as possible.”

Trish Nolan, IT Training Lead and Project Manager for eCommunity Implementation, Midlands Partnership Foundation Trust commented: “We’re really excited at about this partnership, as it will ensure data is integrated faster and more accurately, reducing duplication, cutting down on admin times and allowing us to spend our time more efficiently to deliver community care.”

Midlands Partnership Foundation Trust is the first customer for Allocate and Servelec’s partnership.

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