Rio Configuration Clinics

Once a week

Free online sessions

The Configuration Clinics are for our Rio EPR customers

About Rio Config Clinics

Each week, our Configuration Manager Chris Mullen, holds a ‘clinic’ to talk to our configuration specialist customers, ensuring they have the knowledge to maximise the use of Rio in their trust. Configuration specialists can bring questions to Chris during these sessions, where he will show solutions on a demo system and talk through configuration queries. The sessions are free of charge, and clips from the clinics are recorded and shared on the customer Sunrise portal, so other trusts can optimise their own Rio configuration.


The latest videos we’ve covered include:

  • Previewing assessment forms under development
  • Configuring the client portal with new clinical indicators
  • How to return historically recorded care plans
  • Advice on configuring letters
  • Adding a client image to summary panels

Our next config clinics are at 11am on the below dates:

  • Friday 22 October
  • Thursday 28 October
  • Thursday 4 November
  • Friday 12 November
  • Thursday 18 November
  • Friday 26 November

The videos can be found on our customer Sunrise portal, with more added each month.

If you’re a configuration specialist within your trust and you’d like to join the next session, please email