Supporting health and social care transformation in Scotland

We believe in Digital Care – the ability for technology to transform care and putting the person and the carer central to all that we do.

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Our approach supports the Scottish Government’s and NHS Scotland’s Digital Health and Care strategy and we are committed to enabling a healthier Scotland through our work with community and mental health providers and local authorities. Our aim:

  • Provide solutions that improve the quality of care in Scotland
  • Empower care receivers
  • Enable seamless integration of health and social care information, regardless of care setting
  • Improve outcomes for everyone

Our case management and patient record systems enable carers to focus on:

  • Prevention and early intervention
  • Supported self-management
  • The best care, closer to home
  • The choice of the person receiving care

Our commitment to interoperability and integrated care in Scotland

We often hear from frontline staff that they are hindered by disconnected systems, and need to log on to several systems to do their job. At Servelec, we enable data sharing across care settings, through systems that talk, to deliver integrated care.

Our social care case management system, Mosaic has been a vehicle for change for Dundee City Council, delivering a shift in the way services are brought to Dundee’s citizens – joining records together for Digital Care.

Interoperability changed our care pathways – Dundee Council’s digital case management journey

Servelec’s Mosaic software has helped Dundee Council to understand the needs of its service users and manage them better, bringing staff a single, digital view of each case.

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We appreciate the on-going challenges of reform in Scotland to integrate health and social care services. The legislative strategy of integration and the positive implications for the outcomes of individuals is one which is achievable using Mosaic in Scotland. 

To find out how Servelec’s solutions could help your authority or Health Board deliver on the ambitions of Scotland’s Digital Health and Care Strategy, contact us today.

Delivering self-directed support

Self-directed Support (SDS) aims to give people, carers and families control over their care by allowing them to make informed choices on what their support plan looks like, and how it is delivered. It enables them to set their own care outcomes, and shaping the budget for how their care is allocated, therefore supporting self-management and independence.

A number of councils in Scotland are already using Servelec’s social care finance and digital case management system Mosaic and we’re working with them to integrate case information with incorporated health systems, improving data sharing for the benefit of service users.

By providing case management on a single platform, a system like Mosaic can significantly improve the day-to-day workflows of frontline staff, freeing up the resources, which approaches like SDS demand. We’re eager to work with our partners in the public sector to make integration work at all levels, by bringing services together around individuals and families to create an unbroken unified process.

If you’re keen to find out more about what Mosaic can offer, or about our work in Scotland more generally, please contact us today.

In Scotland, we are proud to be working with