"We’re finding that the FA Form is doing exactly what we need it to do. The process is much simpler for us now, we’re estimating a 5-10 minute saving per form entered. We found the biggest advantage with the automatic Financial Assessment Batch Uplift (FABU) is that we’ve saved over 330 hours, approximately 47 days of an Assessment Officer’s time compared to the previous year’s manual uplift exercise. This has allowed Assessment Officers more time to deal with complex financial reassessments, resolve charging and account issues."
