Service Desk Engineer

Are you a Service Desk Engineer, or are you looking to become a Service Desk Engineer?

Job reference: HC.SDE.02012019-1

Salary: Up to £20,000

Who are we?

Servelec are looking for people to join our dynamic company supporting market leading software product in the Healthcare, Education and Social Care arena developed using the latest web and database technologies. This is a great opportunity to make a real differenc;, we are genuinely passionate about improving lives. Like many of our customers, we want to feel that our work makes a positive impact.

What will you be doing?

You will be part of a first class service desk team delivering expert support and administration to our solutions in accordance with agreed priorities and customer Service Level Agreements. The role will involve building strong relationships across our business and customer base and delivering challenging application support for a range of issues.

You will also get the opportunity to practice and develop your SQL skills by writing and deploying scripts to customer environments.

What will you need to be successful in this role?

You will be customer focused and looking for an opportunity to demonstrate and develop your skills in a high pressure and fast paced environment.
Ideally you will have had some exposure to the basics of SQL whether that be academic or practical experience, but if not don’t let this stop you from applying! We are happy to work with those with the enthusiasm to learn by providing the relevant support and training to get you up to speed.

For the right candidate the role offers excellent opportunities and career progression at Servelec, as has proven to be the case for employees who have previously worked in this role.

If this sounds like you then apply today!

What will you get in return?

A great office to work in, great people to work with as well as a competitive salary, company bonus scheme, 25 days holiday + bank holidays, an attractive pension, life cover, employee referral bonuses, childcare vouchers and more.

Equal Opportunities:

At Servelec, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Servelec is proud to be an equal opportunity employer regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex, and sexual orientation.