Release & Deployment Engineer
We are looking for an Application Release & Deployment Engineer/Specialist
Job reference: HC.RDE.05102018-1
Salary: Up to £32,000
Who are we?
Servelec are passionate about improving lives. Like many of our customers, we want to feel that our work makes a positive difference. We are one of the UK’s leading Healthcare, Social Care and Education IT suppliers, providing meaningful solutions that are a critical part of delivering real and lasting change within the NHS and Local Government. Servelec is looking for an Application Support & Deployment Engineer with experience of providing excellent service to customers in the support of complex web based applications, working closely with delivery and system leads.
What will you be doing?
You will be part of a first class customer-facing service team delivering expert support and deployment solutions. The role will involve the investigation of challenging issues raised during customer user acceptance testing across our market leading product set as well as deploying software releases and changes to customer environments, with a strong emphasis on customer service. You will have the opportunity to learn our various products and contribute to our continual service improvements by building strong relationships across our business and customer base, making suggestions through experience, as well as have the opportunity to practice and develop your SQL and PowerShell skills by writing and deploying scripts to customer environments. The role will be predominantly standard office hours, although you will be required to provide flexibility where required on a rotation basis to deploy live in line with customer requirements, typically evenings and the occasional weekend.
What will you need to be successful in this role?
You will be a natural problem-solver with a can-do attitude coupled with a passion for technology and delivering the absolute best levels of customer service.
You will also bring experience in some of the following areas:
Software deployment and troubleshooting
Able to demonstrate problem solving techniques for end to end resolution on technical issues
Installation and administration of servers
Basic understanding of web based technologies and server side architecture (IIS)
Aware of application and infrastructure security standards
Security clearance may be required as you may be working with sensitive data.
If this sounds like you then what are you waiting for?
Competitive Basic Salary subject to the successful candidate’s know-how, skills and expertise. We offer a great work environment plus a generous package available from day one, including 25 days’ holiday + 8 Bank Holidays, contributory pension, life insurance, flexible working, professional fees and the cycle to work scheme.
Servelec is an equal opportunities employer and welcomes applications from all sections of society. We do not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity.