HSC Support
Software for children’s services
Improving outcomes for children and young people
Access solutions for Children’s Services help local authorities manage the many challenges faced when providing support services for children and their families or carers.
Together with our youth services, education services and commissioning software, the solutions support local authorities in delivering high-quality services. All are focused on keeping children and young people safe from harm, finding the best care for children, and creating an environment that enables them to thrive and achieve. Whilst helping you to provide better care, safeguarding and support.
Benefits of social care case management software
Our social care case management software allows you to manage children’s services and to integrate with health and social care data across the system.
- Streamline your workflow: Quickly find where you need to be in a young person's journey, simplify how you record and monitor pathways, and align your data with data from other services to save time and minimise risks.
- Fuller views of each young person: Insight into every young person’s situation and their environment, including linked family groups and real-time updates to related family records.
- Fully mobile digital case management, paper free access: Ensure data security, real-time updates, that each record has the latest info, that notes don't get lost and there's no duplication of effort typing manual notes at the end of the day.
- Collaborative working: Allow people and their families to interact when it’s convenient for them and help you to collaborate with relevant teams for the young person and their family.
- Customer-Led Configuration: Implement Case Management software in a way that lets you work in the most efficient and effective way possible, choose the forms and workflows that suit your exact requirements from our best practice resource, with a range of connected modules.
Why use our social case management software for children’s services?
For local authorities
- Save time and costs, improve decision-making and minimise risks
- Manage complex data and improve data quality with fewer resources
- Benefit from proven processes and meet statutory requirements
- Enable cultural change
For practitioners
- Get a holistic view of every influential aspect of a client’s life
- Have more time to focus on individuals and improving their outcomes
- Make better decisions with accurate information at the point of care
- Collaborate more easily with families and other agencies
- Get the insight to prioritise workloads
- Respond to court requirements easily
Learn how technology can help overcome challenges in children social care services.
Complete software for all providers of social care services to children
Market insight and care analytics
Social care decision makers need dynamic care data for quality improvement and risk mitigation. Our flexible solutions can transform the provider assessment process, deliver valuable market insight including spend & activity/capacity and availability, and help accurately predict future demand. A range of modules, covering:
- Quality Assurance: A tried and tested solution for working collaboratively with providers to increase quality. This can be in person or via remote self-assessment backed up with tangible evidence.
- Demand Modelling: A versatile market management tool that helps Local Authorities closely monitor their activity levels and make highly accurate predictions about future demand.
- Risk Profiling: Brings together a range of intelligent data sources which highlight Providers at various stages of risk. This allows you to keep a watchful eye over the Provider market and offer support to Providers who need it most, helping to minimise service user disruption.
- Market Position Statements: A key way to summarise current and future care market provision and trends, collect information from your data hub and create an up-to-date and interactive Market Position Statement, with users able to drill-down and explore the information on offer.
Find out more about market insights and care analytics
Digitally record care provided
- Create compliant electronic records of care – available anywhere, anytime.
- Monitor incidents and provide alerts to manage adverse events.
- Easy to use mobile app - Record medicines, observations, activities, and all notes anywhere.
- Offline working enables all support notes to be viewed and created offline and automatically synced with the cloud when the internet is back.
- Configure easily to use forms – help understand and map out risks, outcomes, incidents, and plan short or long-term care interventions.
- Allocate access depending on role – flexible enough to allow anyone on the care pathway to access records if requested, including the young person themselves.
Find out more about care planning software
Compliance, auditing and improving governance
- Complete libraries of audits and mock inspections for CQC and/or Ofsted inspected children’s services.
- Audits tailored by customers, along with the ability to track Reg 44 and Reg 45 reports and manage associated actions.
- Intuitive dashboards – show senior team and regulators how effectively governed and well led your service is.
- Upload and manage external reports and certificates from your nations regulator and manage associated actions.
- Action management – demonstrate strong governance internally and to your regulator and commissioner.
Find out more about care compliance software
Rostering and employee management
- Ensure all staff are compliant - check against DBS, training records and safe working hours.
- Easily create staff rosters based on budgets and availability.
- Utilise integrated 'clocking in' terminals which help record accurate time and attendance.
- Automate timesheets – create timesheets and flag any exceptions to managers and administrators.
- Create accurate payroll and invoicing, ensure safe staff levels and optimise the use of your resources.
Find out more about rostering and employee management
Youth services
Our youth services solution is purpose-built to meet the specific needs of Children’s Services Departments and Organisations. Where appropriate, our solutions are developed in line with government specifications and designed in consultation with our customer base to provide practical and easy-to-use systems with many time-saving features.
Developing products that empower our customers is of utmost importance so that users can customise the software throughout. Utility tools are also provided to allow customers to manage their data.
Practical and easy-to-use solutions with time-saving features:
- Best in data sharing
- Flexibility is second to none
- Proactive approach
- Unlimited reporting
- Easy user experience
- Time-saving
- Value for money
Find out more about our software to support youth services
Education support
Our Education Management Software helps local authorities, schools, and other providers to support families more effectively by spanning the full education and child services spectrum.
Integrating easily with social care systems gives one view of each child or young person. We’ll help you set up the software to suit your specific needs for an information management system that enables you to improve outcomes and efficiency.
For local authorities
- Full visibility of each child and the insight to make good decisions
- Faster decisions by increasing efficiency
- Strong return on investment by saving time and money
- More support for vulnerable children
For providers
- More time to focus on improving outcomes
- Provide a better service to families
- Share information and insight safely and easily
- Save time on data entry and improve data accuracy
For parents, children, and young people
- More positive outcomes
- Improved access to critical services
- Enhanced interaction between families, schools, and other providers
Find out more about our education management software
Local Government Viewers
Our Local Government Viewers enable improved information sharing between practitioners about children and young people, allowing them to see all appropriate records held in multiple systems without switching.
The integrated solution connects social care, education, and youth services so that those involved with a young person can have a simple way to see their interactions with services.
For children, young people, and their families
- Early intervention and prevention, resulting in better outcomes, are more likely with information sharing between multiple agencies.
- Receive more personalised care as workers have access to the complete picture of the young person’s circumstances
- Young people aren’t repeatedly asked the same questions over and over, often about sensitive issues.
- Joined up services means the young person is less likely to have clashing appointments, and professionals can offer more coordinated support.
For local authorities
- Enables integrated working across education, social work and youth service departments, providing real-time access to records and information from other services.
- Improve data quality and consistency of shared records.
- Faster point of care decisions is achievable by having visibility of a young person’s interaction across a range of services.
- Increase efficiency by removing the need to rekey information.
Care commissioning
Our digital social care commissioning solution has been built with an understanding of the complexities of the Children’s social care market in mind. It aims to make commissioning easier for local authorities by providing a transparent view of the provider market and care services available, ensuring each individual is placed in the appropriate care that meets their needs.
- Choice for individuals - Broker services for all care types: The system can be configured to accommodate all services from Domiciliary Care to Supported Living.
- Streamlined commissioning process - Eliminate the time intensive, manual back and forth, and spreadsheet tracking
- Targeting unique challenges - Commission services based on exact requirements of individual needs and service.
- Market intelligence via technology - Access, monitor and record market intelligence, including provider performance, risk, spend, and more.
- Quality and safety of care - Easily identify any safeguarding concerns for swift resolutions; deliver safe, high-quality care and support to the community.
- Fully integrated systems - Benefit from a quality integrated system which can be used with other local systems. Ensure your local authority is secure and scalable with user friendly commissioning tools to make informed decisions based on real time data and reporting, saving staff time and resources.
