Synergy will provide an integrated and secure digital management service, designed to manage all education information for children and young people. Sandwell will join a strong and supportive education user base of over 50 Synergy customers for education management.
After a two-stage tender process, Synergy from Servelec has been chosen to replace the incumbent suppliers for Education, as the solution that best delivers an integrated Education Management System. It replaces the Capita solution, which has been in place for more than 20 years.
Servelec’s Education team will work in partnership with Sandwell Council over the five-year contract. Servelec's Synergy suite manages all aspects of education services within local authorities. It will give Sandwell a practical, clear and reliable way of managing critical information around the education, safeguarding and care of children and young people. The system is expected to be deployed in January 2019.
Synergy is a single system with multiple modular capabilities, chosen by the Council because of its suitability for managing their complex needs. Servelec was able to fulfil all of Sandwell Council’s overarching principles for appointment using existing Synergy modules and demonstrating extensive education system management experience.
As well as providing case management and assessment and monitoring capabilities, Synergy will also enable Sandwell Council to better manage admissions, pupil benefits, SEN legal obligations, School and Local Authority Governance requirements, as well as Early Years obligations. Synergy will also provide essential web self-service capabilities to parents and carers, such as schools applications, funding, and SEN assistance.
“We are so pleased to have won such a competitive tender to work with Sandwell Council. Synergy is an intuitive system that provides an engaging user experience for both customers and citizens alike.
“We look forward to working with Sandwell to develop a more practical, precise and reliable solution so the council can provide targeted, digital education support to children, young people and their families to deliver improved outcomes and make a real difference.”
Managing Director - Local Government, Social Care and Education
Synergy Product Range
Family Information Services
Synergy’s flexible Family Information Service (FIS) solution enables local authorities to manage childcare information and service directories, ensuring the right data is available to the right people at the right time. Secure and comprehensive, the system can be configured to suit your needs.> Learn more