Servelec’s Mosaic case management system selected to support Gateshead Council deliver effective digital working

Servelec, a leading provider of digital care software, is delighted to provide its Mosaic social care case management software to Gateshead Council.  Mosaic will allow the council to manage adults, children’s and finance cases on one single platform.  

> Find out more about Mosaic

Mosaic simplifies the way pathways are recorded and monitored, allowing access to real-time information to gain a holistic view of a person, at the point of care.  Mosaic Finance will help streamline processes so social care professionals can efficiently source the right type of care, matched to the right person, at the right time, leading to better outcomes. 

Gateshead Council already have a long standing and successful partnership with Servelec, having used their Synergy, digital education management software for over 10 years.  The integration between Synergy, Mosaic and Mosaic Finance will provide the insight needed to enable better, faster decisions and more appropriate support for people and families in Gateshead. 

Mosaic was selected following an in-depth evaluation process.  Its implementation will help meet the focus areas of the council’s digital transformation programmeincreasing efficiencies by providing staff with the right tools to improve the care experience for local people in the community. 

Andrea Houlahan, Deputy Strategic Director at Gateshead Council said“We selected Servelec’s Mosaic after a comprehensive procurement exercise. Mosaic will help the Council achieve its strategic outcomes by providing us with the right support and tools to work across Adults and Children’s social care and Early Help Services. This is also augmented by already having Servelec’s Synergy education management software which integrates with Mosaic and Mosaic Finance. We wanted to have the most intuitive and effective system for our practitioners which would future-proof our work and ensure we can optimise the outcomes for the most vulnerable people we work with in our community. We’re very much looking forward to going live later in the year with the system and reaping the rewards of effective digital working.” 

David McKinney, Managing Director of Local Government at Servelec, commented: We are delighted Servelec can offer a solution that will support Gateshead Council's strategic plan, giving social care professionals the right tools to provide patient-centred care and achieve more positive outcomes for service users.  We look forward to working with the Council over the coming months as we partner to deliver on its digital transformation program.” 

Mosaic is expected to be implemented later in the year. 

Interested in a demo of Mosaic?
Get in touch