Nottinghamshire County Council bolsters health and social care interoperability with Conexes from Servelec

Servelec, a leading provider of digital care software, announces that it’s working with Nottinghamshire County Council to enable interoperability between the Council and local healthcare trusts, using its Discharge to Assess solution. 

> Find out more about Conexes

The solution, now built on Servelec’s Conexes interoperability platform, and available to other Mosaic users, was designed and developed by Nottinghamshire County Council to support the hospital discharge process. Enabling direct system to system messaging and updates between the Mosaic social care case management system, also provided by Servelec, and the electronic patient records (EPR) of the county’s acute healthcare trusts. Nottinghamshire County Council have shared this process development and information standard to be to be available at a national level.

The development provides staff at the Council with an up-to-date view of patient progress and history, making the referral process both quicker and safer, as there is less room for error or missed information. Having all the correct information in one place saves staff time and allows patients to be discharged sooner into social care support where needed. This has been more vital than ever during the Covid pandemic.

The Discharge to Assess solution is one component of a wider project established by Nottinghamshire County Council, which has been a customer of Servelec since 2014, to improve health and social care integration in the County. In November 2019, the Council secured funding from NHS Digital, as part of the NHS Pathfinders programme, to scale up and roll out its innovative interoperability solutions to other organisations; Servelec will be working in partnership with the Council to provide this.

James Palmer the NHS Digital Programme Head of the Social Care Programme has supported the progress as part of the Pathfinders Programme: “The Health and Social Care integration programme that has been developed in Nottinghamshire has already brought many benefits locally. We are keen to support wider awareness and adoption of these services across the country so these benefits can be realised at a national level.”

“Nottinghamshire County Council have been trailblazers in developing a solution that enables social care staff to view a person’s up to date health information which saves time and enables them to be discharged more quickly and safely from hospital. This has not only benefited our staff, but also has helped to free up hospital beds and ensure people are supported to return to independence in the right environment.”

Melanie Brooks, Corporate Director for Adult Social Care and Health at Nottinghamshire County Council

Garry McCord, Chief Product Officer at Servelec says: “Helping councils and trusts to join up their health and social care systems is one of our top priorities. We’re pleased to be working with Nottinghamshire County Council to create a safer process for patients in hospital, who are transferred into more appropriate settings such as social care. This solution will provide a better patient experience, but also help both the Council and local trusts provide care more efficiently. Nottinghamshire is an innovative and forward-thinking Council, evidenced by the funding to grow its integration services by NHS Digital and we’re pleased to play our part.”

Discharge to Assess has been working at all Hospital Trusts in Nottinghamshire since July 2020, and it will be available to other councils and trusts via the Conexes platform from April 2021.

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