Dudley and Walsall Mental Health Partnership and Black Country Partnership set to interoperate with Rio Electronic Patient Record system from Servelec

Servelec, a provider of digital care software, announces that Dudley and Walsall Mental Health Partnership NHS Trust, and Black Country Partnership NHS Foundation Trust, have gone live with its Rio Electronic Patient Record (EPR) system across Children and Young People Services (CYFS) and Learning Disabilities services.

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Currently, the neighbouring trusts provide care as separate organisations, but plans are in place to merge the two in 2020, which will strengthen mental health; children, young people and families; and learning disabilities services across the Black Country. Having Rio in place will create a single view of each patient to improve patient care.

The implementation of the EPR system took around six months and went live across CYPF services on 28 October and in Learning Disabilities services on 4 November. The system is now available to 600 staff and clinicians across both trusts, allowing the secure and seamless flow of information between them.

Mark Syrett, EPR Programme Director across both organisations says: “Servelec has risen to the challenge of providing a single system across both trusts and bringing our patient records together as we align our working practices and processes in this new partnership. We have already seen staff benefit from no longer having to dig through paper records and spend hours searching through legacy systems. With this improved flow of information between the trusts, patients stand to gain improved access to services and a better treatment experience.

Phase two of the implementation will see the system rolled out to a further 2000 users across older adult and child and adolescent mental health services (CAHMS) at both trusts, and is expected to be completed by spring 2020.

Rio supports the vision of every patient having one, fully integrated, record to enable the very best and most efficient healthcare. Rio operates across mental health, child health and community care settings. It manages both administrative and clinical processes and can be tailored to an organisation’s specific needs. Rio provides best practice assessments, workflows and care pathways for all settings.

Dudley and Walsall Mental Health Partnership NHS Trust provides a wide range of integrated mental health services to children, adults and older people. It employs around 1,000 staff and provides care for more than 20,000 people each year, across 23 community sites and three acute hospitals.

Black Country Partnership NHS Foundation Trust is a major provider of mental health, learning disability and community healthcare services for people of all ages in the Black Country. There are over 2,000 staff working at the Trust, carrying out a wide range of roles, working together to provide integrated care and support.