Interoperability establishes connectivity and secure communication between multiple and often disparate IT systems. It enables data to be shared across care settings, for example allowing information inputted into an electronic patient record system to be securely accessed by GPs or social workers. This helps to provide a more holistic view of a patient helping those working across health and social care provide better care by enabling access to relevant, up-to-date information at the point of care delivery.
Interoperability provides an opportunity to integrate all aspects of a patient’s care – from receiving medical treatment to follow-up social or community care.
What is a shared care record?
A shared care record is a collection of patient information, stored in one area, that care providers both contribute to and have access to, giving a full picture of those in their care. Care providers that typically contribute to a shared care record include GPs, hospitals, community and mental health trusts and social care providers.
By implementing a shared care record, professionals have all the information they need at the point of care, enabling them to make informed decisions, not only in hospitals and GP surgeries but also in the community.
How can shared care records be used?
Delayed access to essential services commonly affects vulnerable people because professionals and practitioners are unable to access a complete and up-to-date record. The implementation of an interoperability strategy that allows access to shared care records means carers spend less time chasing information and more time looking after those in their care.
By accessing data from systems such as electronic patient records, social care software and GP software, carers can improve safety and patient experience with access to vital information about allergies, medication, diagnosis and social factors at the point of care.
How can shared care records help?
By using interoperability software such as Conexes to access shared care records, care providers can provide better support by preventing unnecessary hospital admissions and support safeguarding by sharing alerts across settings for both adults and children. It also saves time and resources by avoiding duplicate tests or assessments and improving data accuracy.
Professionals can use shared care records to improve their understanding of someone’s needs, supporting their decision making. They’re also able to get immediate access to data wherever they are, saving time by reducing the need to manually request information and improving the assessment and planning process by giving a full picture of those in their care.
For patients, shared care records can improve their experience of the care system. Shared care records give patents access to their care record, enabling them to be more involved in their own care and make informed decisions about treatment. As a result, they’re provided with a more personalised treatment plan and not required to repeatedly give the same information to different professionals.
Through Conexes, we’re helping develop local health and care records:
- Lincolnshire STP
- Lancashire Person Record Exchange Service (LPRES)
- Care Information Exchange (CIE)
- Somerset Integrated Digital electronic Record (SIDeR)
and integrate with other established providers: