Our management team

We are proud to have been a software partner to the care and education sectors for over 20 years and we refuse to stand still. As the only provider of software solutions across healthcare, social care and education, we strive to set the quality standard.

Meet the team

Neville Davis


An experienced and dynamic Chairman with over 20 years’ experience in private equity backed businesses, Neville brings a breadth of relevant industry experience to Servelec from technology companies, including healthtech peers such as Ascribe, which was ultimately acquired by EMIS. Neville is also currently Chairman of Peppermint Technologies, which provides SaaS solutions to the Legal sector, and Digital Barriers which supplies global surveillance and security software.

Speaking of his appointment as Non-Executive Chairman of Servelec, Neville commented; “I am really pleased to be working with Servelec to bring the company’s ambitious growth plans to fruition. I can see a wealth of positive opportunities to develop the business and deliver truly integrated care solutions around exceptional customer service.”

Alan Stubbs

Non-Executive Director

Having originally joined Servelec as a software engineer in 1984, following tenure in a number of different roles across the business, Alan was appointed Managing Director of the Group in 2001. In June 2010, he was appointed Chief Operating Officer for parent company CSE Global before taking on the role of Chief Executive Officer of CSE Global in January 2011. In December 2013, Alan left CSE Global to become Chief Executive Officer of Servelec Group plc as part of the successful IPO on the London Stock Exchange.

Following the Servelec Group’s take private in January 2018, Alan continued to lead Servelec and our delivery of Digital Care across all settings. In February 2019, Alan moved to Non-Executive Director role.

What does Digital Care mean to you?

“Servelec has always been driven by the desire to deliver better care. Through the development of appropriate software that supports care providers across healthcare, social care and education; everything we do is focused on giving people better outcomes. We call this Digital Care.”

Ian Crichton

Chief Executive Officer 

An outstanding leader with an international career spanning 30 years, Ian has a comprehensive range of experience working in a variety of increasingly senior private and public sector roles, most recently as the Managing Director for Serco’s highly successful UK Health Business. 

Leveraging our unique market position and capabilities across healthcare and local government, Ian is looking forward to building on Servelec’s brand promise of being Together for Digital Care, both with our customers and our people. 

What does Digital Care mean to you?

“It has never been more important to join up and modernise public services and at a juncture where technology now provides us with endless possibilities to improve people’s lives. Over the next five to ten years, the biggest opportunities for whole system change lie around exactly the kind of areas that Servelec is involved in and I’m thrilled to have the opportunity to lead a British technology company in support of such a worthwhile agenda.”

Neil Laycock

Managing Director – Healthcare

A dynamic leader, focused on making a difference, Neil joined Servelec in 2018 to lead the further development of the healthcare business. Neil is highly experienced in the sector, having previously worked with EMIS and Plusnet amongst other technology and healthtech organisations, to deliver positive results through customer engagement and service improvement programmes.

With bold ambitions to make Servelec the most interoperable vendor in the healthcare sector, Neil is determined to make it happen.

What does Digital Care mean to you?

“Working with our customers, I want to make sure we overcome any challenges to collectively get things done. If we get Digital Care right together, those on the frontline of delivering care can make a difference to more people and enjoy better outcomes."

Richard Betts

Managing Director – Social Care & Education

A successful leader on the global stage, Richard is an internationally recognised senior leader with a proven track record of developing customer-focused strategies for delivering business transformation across a range of software businesses, in the UK, USA and Australia.

Richard joined Servelec in 2018 to lead the Social Care, Education and youth services business, bringing with him a solid reputation in developing innovative and strategic solutions involving customers, systems and people that benefit end users by making life simpler.

What does Digital Care mean to you?

“Servelec’s products work together, both in terms of the teams that develop and support them, and the connectivity between them within customer settings. We are one company, one team, with one goal – helping you help others.”

Garry McCord

Chief Strategy Officer

With a passion for delivering the outcomes our customers desire and a flair for technical delivery, Garry has worked in a variety of roles across Servelec during the past 20 years. In his role as Chief Strategy Officer, Garry leads on the product development of our innovative solutions across care settings and is delivering the technical interoperability between our product range and with those of other industry suppliers, aligned with customer requirements.

Focused on collaboration, Garry works with customers and across our technical teams to make sure our software solutions work for you.

What does Digital Care mean to you?

“At Servelec, we recognise that you’re the true care experts, so we want our products to reflect and enhance this.  Around the products themselves, we make it easy to share best practice to get the most out of them, and your teams.  We have a passion for the outcome – so you can make a real difference to more people.”